Billing Terms And Conditions
Lovvely Payment Policy
At Lovvely, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- Apple Pay
- Google Pay
- Maestro
- Shop Pay
- Union Pay
All payments are processed in US Dollar (USD).
2. Payment Processing
- Payments must be completed at the time of purchase.
- Orders will not be processed or shipped until full payment has been received.
- If a payment is declined or fails, the order will not be confirmed.
3. Pricing & Currency
- All prices listed on Lovvely are in US Dollar (USD).
- Prices are subject to change without notice.
- Any applicable taxes and shipping fees will be calculated at checkout.
4. Secure Payment Processing
Lovvely uses SSL encryption and trusted payment gateways to ensure all transactions are secure. We do not store your credit card or payment details.
5. Refunds & Chargebacks
Refunds are processed in accordance with our Return & Refund Policy. Unauthorized chargebacks will be disputed. If you experience any issues with payment or refunds, please contact us first at info@lovvely.com.
6. Fraud Prevention
Lovvely reserves the right to cancel or hold any order suspected of fraud or unauthorized activity. Additional identity verification may be requested for high-value transactions.
7. Contact Us
If you have any inquiries or need assistance, feel free to reach out to us using the contact information provided below:
- Website name: Lovvely
- Company name: SPINSTECH SOLUTIONS LIMITED
- Address: Unit 2904-05, 29/F Universal Trade Centre, 3 Arbuthnot Road, Central, Hong Kong
- E-Mail Address: info@lovvely.com
- Contact Form: contact-us
Customer service:
- Monday to Friday: 9:00 AM - 4:00 PM (EST)
- Saturday & Sunday: 10:00 AM – 02:00 PM (EST)
Response Time: Our customer support team typically responds within 24–48 hours.